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Frequently asked questions

  • Free shipping on order $150+
  • All items are ready to ship from my warehouse in Portland, Oregon off of Broadway Street (unless otherwise notated on my site on an individual product aka pre-sale)
  • Local pickup can be arranged
  • We aim to ship out within 5 business days (excluding holidays), but please note I am a small shop so if there was a recent launch or sale - Things can get slightly backed up.
  • All orders include tracking
  • Priority shipping is no longer offered
  • Same day cancellation, or modification requests are not guaranteed.
  • Duplicate purchases placed by customer is the responsibility of the customer, as these are ready to ship items and orders are filled quickly by a third party processing center.
  • We reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone believed to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.
  • It is the responsibility of the buyer to make sure that the correct delivery address is entered upon placing the order.
  • All International Orders are final sale.

All of Little Love Bug’s items are handmade. Although rare, there is a chance of a defect. In that case, please reach out within 14 business days. Please note the fulfillment center is instructed to only swap out like for like item (not a different shoe, size or color). Also note that item defects are considered to be visible upon arrival (not after 2 months of use or family pet using for a chew toy). Please follow the returns instructions page.

ALL Clearance and Discounted Products are FINAL SALE. 

ALL International Orders are FINAL SALE.

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