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Frequently asked questions

  • Free shipping on order $150+
  • All items are ready to ship from my warehouse in Portland, Oregon off of Broadway Street (unless otherwise notated on my site on an individual product aka pre-sale)
  • Local pickup can be arranged
  • We aim to ship out within 5 business days (excluding holidays), but please note I am a small shop so if there was a recent launch or sale - Things can get slightly backed up.
  • All orders include tracking
  • Priority shipping is no longer offered
  • Same day cancellation, or modification requests are not guaranteed.
  • Duplicate purchases placed by customer is the responsibility of the customer, as these are ready to ship items and orders are filled quickly by a third party processing center.
  • We reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone believed to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.
  • It is the responsibility of the buyer to make sure that the correct delivery address is entered upon placing the order.

All of Little Love Bug’s items are handmade. Although rare, there is a chance of a defect. In that case, please reach out within 14 business days. Please note the fulfillment center is instructed to only swap out like for like item (not a different shoe, size or color). Also note that item defects are considered to be visible upon arrival (not after 2 months of use or family pet using for a chew toy). Please follow the returns instructions page.

ALL Clearance and Discounted Products are FINAL SALE. 

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