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Frequently asked questions

Exchanges and Returns: Click Here for all returns and exchanges. Discounted return labels for your convenience from our shop here.

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Note: It is the responsibility of the buyer to make sure that the correct delivery address is entered upon placing the order. While Little Love Bug always does everything we can to help customers out, we cannot guarantee address changes (or shoe size changes) as most orders are processed and shipped quickly through a third party. Please double check the address entered, as we are not responsible for packages that are sent to the wrong address or for a change of mind of shoe size/design after placing an order.

If you've had your shoes for a while, please check out my blurb on how to care for your Little Love Bugs and expectations of a soft sole shoe: Click Here

Premium Wax Leather vs. Textured Leather

Premium wax leather and textured or smooth leather share the authenticity of genuine leather, yet they each possess distinct qualities that set them apart. 

Premium wax leather is a type of leather that has been treated with a special wax or oil coating, resulting in a rich and lustrous appearance. This wax treatment enhances the leather's natural grain and texture, giving it a luxurious and sophisticated appeal. The wax coating not only adds to the leather's aesthetic appeal but also provides an additional layer of protection against moisture and wear. Over time, as the leather ages, the wax treatment allows for a stunning patina to develop, further enhancing the leather's beauty and uniqueness. This patina is a natural process that occurs as the leather reacts with its surroundings and develops a subtle sheen, making each piece of premium wax leather truly one-of-a-kind.

On the other hand, textured leather refers to leather that has undergone a surface treatment to create a deliberate pattern or texture. The texture can range from subtle embossing to more pronounced patterns, such as pebbled or reptile style textures. This texturing process adds dimension and visual interest to the leather, giving it a distinct character. Textured Leather is often favored for its ability to mask scratches and scuffs, making it a practical choice for everyday use.

While both premium wax leather and textured leather offer exceptional quality, the key difference lies in their finishes and the resulting visual effects. Premium wax leather is known for its smooth and refined surface (buttery soft), which showcases the natural grain and patina development over time. On the other hand, Textured Leather boasts a visually striking texture that enhances the leather's appearance while providing added durability and resistance to wear (tougher style leather).