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Frequently asked questions

Exchanges and Returns: Click Here for all returns and exchanges. Discounted return labels for your convenience from our shop here.

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Note: It is the responsibility of the buyer to make sure that the correct delivery address is entered upon placing the order. While Little Love Bug always does everything we can to help customers out, we cannot guarantee address changes (or shoe size changes) as most orders are processed and shipped quickly through a third party. Please double check the address entered, as we are not responsible for packages that are sent to the wrong address or for a change of mind of shoe size/design after placing an order.

If you've had your shoes for a while, please check out my blurb on how to care for your Little Love Bugs and expectations of a soft sole shoe: Click Here